We will realise the full potential of our community by building a caring, sustainable organisation focusing on excellence and customer care.
We will develop partnerships to secure influence, continuous improvement and inclusion to explore innovative options for the future of Cowley Estate.
Our vision represents what we believe our Tenant Management Organisation (TMO) is about – putting the community at the heart of all we do and the decisions we make, with the aim of providing an excellent service that meets the needs of our residents.
Our vision and values for our community were developed during a Board/Staff Away day and was built on during several board sessions. A summary version of the Business Plan for Cowley RMO was distributed to all our residents inviting their comments.